Privacy Policy

1. Data Controller

The controller of personal data on spanmarkov.com is spanmarkov.com (PE, registration code EDRPOU 91014122), 12 Velyka Vasylkivska St, Business Center Horizon, Office 45, Kyiv, 03150, Ukraine. Contact: contact@spanmarkov.com, +380 734 058 7887. Legal representative: Michael Bauer, Managing Director.

2. Legal Framework

This Policy is issued in accordance with the Law of Ukraine 'On Personal Data Protection' No. 2297-VI, Art. 12 (Закон України «Про захист персональних даних» від 01.06.2010 № 2297-VI, ст. 12). It also reflects generally recognised international data protection principles, including alignment with the EU GDPR.

3. Data We Collect and Purposes

• Booking data (name, contact details, travel dates, participants): conclusion and performance of the ski-holiday booking contract.
• Communication data (email, phone, form messages): responding to your enquiries.
• Technical data (IP address, browser data): website security and analytics.

Personal data is not disclosed to third parties except service providers strictly necessary for fulfilling your booking (tour operators, accommodation and transfer providers) or where required by law.

4. Cookies

We inform you that this website uses cookies, including non-essential (analytical) cookies. Non-essential cookies are placed only after your freely given consent via the cookie banner. You may withdraw consent at any time in your browser settings.

5. Retention

Booking data is retained for the duration of the contractual relationship and for the statutory limitation period; enquiry data is deleted after 12 months of inactivity, unless legal obligations require longer retention.

6. Your Rights

Under the Law of Ukraine 'On Personal Data Protection' No. 2297-VI you have the right to: access your personal data; obtain information about processing; request correction or deletion; object to processing; and lodge a complaint with the Ukrainian Parliament Commissioner for Human Rights (Ombudsman).

7. Contact

For any privacy request, contact us at contact@spanmarkov.com or +380 734 058 7887, or write to our Kyiv office address above. For consumer disputes you may also contact the State Consumer Service of Ukraine (Держпродспоживслужба).